New: RCS Support for Enterprise
Activate users and reduce churn with intelligent messaging
Drive onboarding completion, feature adoption, and retention through personalized SMS and in-app messaging. Leading SaaS companies use Sent to increase activation by 45% and cut churn by 30%.
45%
Higher activation
30%
Churn reduction
98.2%
Delivery rate
The challenge facing SaaS companies
40% of signups never complete onboarding. Email drip campaigns get lost in crowded inboxes. Users need timely, contextual nudges on the channel they check constantly—SMS and push—to activate and stay engaged.
40%
Never complete onboarding
Users drop off before value
22%
Email open rate
Too low for critical nudges
Day 1
Critical window
First 24h drives activation
How Sent solves this for SaaS
Automated, event-driven messaging that reaches users at the right moment in their journey.
Onboarding & activation
Trigger SMS and multi-channel sequences based on signup, feature usage, and milestones. Guide users to aha moments.
Welcome series (SMS + email)
Feature discovery nudges
Milestone celebrations
Inactive user re-engagement
A/B tested flows
Transactional & alerts
Reliable delivery for password resets, 2FA codes, billing alerts, and security notifications.
OTP and 2FA delivery
Password reset links
Billing and subscription alerts
Security and login alerts
Account verification
Retention & expansion
Reduce churn with win-back campaigns, usage insights, and upgrade prompts based on behavior.
Usage-based triggers
Win-back sequences
Upgrade and cross-sell
Renewal reminders
Feedback and NPS
Activate users automatically
Event-driven onboarding flows that trigger within seconds of signup or key actions. Multi-channel sequences drive activation.
45%
activation lift
<30s
first message
3x
vs email only
Event-based triggers
Personalized by segment
Multi-step sequences
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Delivered
Keep users in the loop
Transactional and security messages delivered in seconds. 98% open rate for OTP and alerts reduces support load and builds trust.
98%
delivery rate
<10s
OTP delivery
40%
fewer support tickets
Instant OTP/2FA
Billing and security alerts
Compliance built-in
Compare Sent for SaaS
See how Sent compares to basic email and traditional messaging providers for SaaS use cases.
Feature
Basic Email
Enterprise SMS
Sent
Onboarding sequences
Behavioral triggers
Multi-channel support
Real-time analytics
Channel options
Global coverage
API integration
Time to implement
Pricing model
